Privacy Policy

At Auqli Limited (referred to as "we," "us," or "our"), we are dedicated to protecting your privacy and ensuring that your personal information is managed securely and responsibly. This Privacy Policy provides a detailed explanation of how we collect, use, disclose, and safeguard your personal information when you interact with our Services. These include, but are not limited to, our mobile application, website, seller portal, live shopping events, and any other digital or offline offerings (collectively referred to as the "Services").

This Privacy Policy applies to all personal information processed by Auqli Limited in connection with the Services. Whether you are a buyer exploring live shopping events, a seller managing your inventory via our portal, or a user engaging with other features of our app and website, this policy outlines your rights and how your data will be used. By accessing or using the Services, you acknowledge and agree to the practices outlined herein. If you do not agree with any part of this Privacy Policy, we advise you to discontinue your use of the Services immediately.

This Privacy Policy outlines the comprehensive approach that Auqli Limited takes to collect and process personal information for users engaging with our Services globally. Whether you are accessing our Services through the Auqli app, website, or seller portal, this policy governs all interactions involving your personal data. These interactions include activities such as creating an account, browsing and participating in live shopping events, interacting with other users, making purchases, or using customer support features. By addressing each of these touchpoints, this policy ensures transparency and clarity in how your data is managed.

The Services are designed to provide a dynamic and seamless experience that relies on the responsible handling of your information. This includes information collected directly from your actions, such as account creation or purchases, and data automatically generated through your usage of the platform, like device information or usage patterns. Additionally, the policy extends to information gathered from third-party integrations, including authentication via social media platforms or analytics from advertising partners, ensuring a holistic framework for data protection.

Auqli Limited’s commitment to protecting user privacy extends beyond day-to-day interactions to include data collected through advanced technologies such as cookies and tracking mechanisms. These tools allow us to optimize your experience by tailoring content, personalizing recommendations, and ensuring the platform operates efficiently and securely. This policy explains how such data is handled responsibly and in compliance with applicable regulations.

This Privacy Policy applies to users across diverse geographic regions, with a focus on ensuring compliance with global and local privacy laws, particularly in key regions such as Africa, where our primary user base resides. We prioritize adapting to the unique regulatory and cultural needs of the African market while maintaining global standards of data protection. By using our Services, you agree to this Privacy Policy, and if you have any concerns or questions, we encourage you to reach out for clarification.

Information We Collect

We collect the following types of information:

Information You Provide: This includes any details you share with us directly when creating an account or using our Services. For instance, when you sign up for an account, we collect your name, email address, phone number, and password. Additionally, for specific activities such as making purchases, applying to be a seller, or participating in promotions, we may require further details, including payment information, billing addresses, or a government-issued ID for verification purposes. Providing this information ensures a secure and seamless user experience.

Information Collected Automatically: When you interact with our Services, certain data is collected automatically to improve functionality and security. This includes information about your device, such as its type, operating system, and browser version. We also track your IP address, general location, and activity on the platform, including pages visited and time spent. This data enables us to personalize your experience, enhance platform security, and ensure operational efficiency. By analyzing these patterns, we can better tailor the Services to meet user needs.

Information From Third Parties: We may also receive personal information from external sources to enrich and streamline your experience. For example, if you link your Auqli account with a social media platform like Google or Facebook, we may collect your profile details as permitted by your settings on that platform. Similarly, data from payment processors or advertising partners, such as transaction confirmations or inferred preferences, helps us deliver targeted services and ensure accurate transaction processing. These collaborations are governed by strict agreements to safeguard your data.

Together, these data collection methods allow us to provide a robust, user-centric experience across all facets of our Services, whether you are accessing the Auqli app, website, or seller portal.

How We Use Your Information

We use your personal information for a variety of purposes aimed at providing a seamless, secure, and personalized experience. By understanding how you interact with our Services, we can continuously improve their functionality and ensure they meet your needs. This includes processing your information to facilitate transactions, such as purchases and sales, and enabling interactive features like live shopping, which form the core of the Auqli experience. Our goal is to deliver services that not only function effectively but also enhance your overall experience on the platform.

Additionally, your personal information helps us maintain a safe and trustworthy environment. We verify your identity to protect against fraudulent activities and ensure compliance with applicable laws and regulations. This process is critical to safeguarding all users and maintaining the integrity of the platform. We also use your data to implement advanced security measures, ensuring that your account and transactions are protected at all times.

Your information is further used to personalize your interactions with our platform. By analyzing your preferences and usage patterns, we can recommend content, features, and promotional opportunities tailored specifically to you. These efforts aim to make your experience not only more relevant but also more enjoyable, ensuring you derive maximum value from our Services. Beyond personalization, we analyze overall platform usage to identify areas for improvement, develop new features, and enhance the performance and security of our systems.

How We Share Your Information

We share your personal information in limited circumstances to facilitate our Services and ensure compliance with legal obligations. Our primary goal in sharing information is to enhance your experience, improve service efficiency, and maintain trust in our platform. Below is an expanded explanation of how and why your data may be shared.

Service Providers: We work with trusted third-party service providers to carry out essential business functions. These include payment processing companies, customer support providers, cloud hosting platforms, and logistics partners. For example, when you make a purchase or conduct a sale, our payment processors securely handle your payment details, and delivery partners facilitate the shipment of goods. These providers are bound by strict confidentiality agreements to ensure your information is used solely for the purposes outlined by Auqli Limited.

Other Users: To facilitate transactions on the platform, certain personal information, such as your name, address, or contact details, may be shared between buyers and sellers. This is critical to enable activities such as shipping products or resolving disputes. For instance, when a seller ships an item, they may receive a buyer's address to complete the delivery process. Similarly, buyers may access seller-provided information, such as return instructions, for after-sales support. This exchange is limited to what is necessary to complete the transaction securely and efficiently.

Legal Authorities: In situations where we are required by law, regulation, or legal process, Auqli Limited may disclose personal information to government agencies, regulators, or other authorized bodies. For example, if we receive a court order or subpoena, we will comply with these requests to the extent legally required. Such disclosures are aimed at protecting the rights, safety, and property of our users, the platform, and the broader community.

Business Partners: Occasionally, we collaborate with business partners, such as brands, influencers, or organizations, to offer joint promotions or enhanced features within our Services. In these instances, only the data required to facilitate the partnership is shared, ensuring that your information is handled responsibly and securely. For example, when participating in a co-branded campaign, anonymized or aggregate data may be shared to assess campaign performance without compromising individual privacy.

It is important to note that Auqli Limited does not sell your personal information to third parties. Any sharing of data is conducted under strict contractual agreements, and we ensure that all partners uphold the same standards of data security and privacy as outlined in this policy.

Retention of Personal Information

We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This retention period varies depending on the type of information and its intended use. For instance, transaction records may need to be kept for extended periods to comply with accounting and tax regulations, while general account data such as your name and email address may only be retained while your account remains active. This careful approach ensures that your information is available for essential functions without being stored longer than necessary.

In cases where legal obligations, disputes, or regulatory investigations arise, we may retain certain information for an extended duration. For example, if a financial audit or legal claim is ongoing, data related to those matters will be securely preserved until resolution. This allows us to meet compliance requirements and protect both your interests and those of Auqli Limited. During such times, access to the retained data is strictly limited and governed by internal policies to maintain security and privacy.

When your personal information is no longer needed for its original purpose, we take steps to securely delete or anonymize it. Deletion involves removing data from all active and backup systems, while anonymization ensures that the information is no longer identifiable or traceable to you. Anonymized data may still be used for analytical purposes, such as improving platform features or studying user trends, without compromising individual privacy.

We also implement retention schedules for specific data categories, ensuring a consistent and systematic approach to data management. These schedules are regularly reviewed and updated to align with evolving legal requirements and best practices. For example, transaction-related data may be retained for up to seven years, while marketing preferences may be stored only as long as necessary to respect user choices.

Auqli Limited demonstrates its commitment to balancing operational needs with user privacy. If you have questions about the retention of specific types of information or wish to request the deletion of your data, please contact us at info@auqli.live. Our team will provide clarity and support to address your concerns promptly and transparently.

International Data Transfers

As a global platform, Auqli Limited facilitates international data transfers to ensure the seamless operation of our Services, which include our app, website, and seller portal. These transfers are essential for enabling global connectivity, supporting users across multiple countries, and integrating with third-party service providers who may operate in different regions. However, we understand the potential concerns associated with cross-border data transfers and are committed to implementing stringent safeguards to protect your information throughout this process.

To address the variations in data protection standards between countries, we utilize robust mechanisms such as Standard Contractual Clauses (SCCs), which are approved by regulatory authorities. These contractual agreements legally bind our service providers and partners to adhere to the highest standards of data privacy and security, ensuring your information is handled responsibly regardless of where it is processed. Additionally, we conduct regular assessments of our international data transfer practices to identify and address any emerging risks.

For users based in Africa, where Auqli Limited primarily operates, we place a strong emphasis on compliance with regional data protection laws, such as Nigeria’s NDPR, South Africa’s POPIA, and other emerging frameworks across the continent. By aligning our practices with these regulations, we aim to build and maintain the trust of our user base while fostering a privacy-first approach tailored to the unique needs of the African market. Our focus on regional compliance underscores our commitment to serving our users effectively and responsibly.

Furthermore, we ensure that all partners and vendors involved in processing data adhere to stringent security and privacy protocols. Whether information is processed within Africa or in other regions, we take steps to limit access to your personal data and ensure it is used only for the purposes outlined in this Privacy Policy. In cases where legal or regulatory requirements differ between jurisdictions, we strive to adopt practices that meet or exceed the most stringent standards applicable.

Maintaining transparency and continually improving our data transfer practices, we aim to provide you with the confidence that your personal information is safeguarded throughout its journey across borders. If you have any questions or concerns about how your data is handled internationally, we encourage you to contact us at info@auqli.live for further clarification.

Security Measures

We implement a comprehensive set of technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include advanced encryption protocols for data in transit and at rest, secure storage solutions, and robust access control mechanisms that ensure only authorized personnel can handle sensitive information. By employing industry-standard security frameworks, we continuously monitor and adapt our practices to address emerging threats and vulnerabilities.

Our systems are regularly subjected to rigorous testing, including penetration tests and vulnerability assessments, to identify and mitigate potential risks. This proactive approach ensures that our infrastructure remains resilient against sophisticated cyberattacks. Additionally, we maintain strict policies for handling data, including regular audits and compliance checks to verify adherence to our internal standards and regulatory requirements.

Administrative safeguards, such as employee training and detailed incident response protocols, further strengthen our security framework. Every team member handling personal data undergoes ongoing training on data protection best practices and cybersecurity awareness. Our incident response plan ensures that we can swiftly and effectively address any security breaches, minimizing potential harm to our users and preserving the integrity of our systems.

Despite these efforts, no security system can guarantee complete protection. In the unlikely event of a data breach, we are committed to transparency and will notify affected users promptly. Notifications will include a clear description of the breach, the data affected, and the steps we are taking to address the issue. We will also provide guidance on how impacted users can protect themselves from potential risks associated with the breach.

To enhance your security, we encourage users to take proactive steps, such as enabling two-factor authentication, using strong and unique passwords, and remaining vigilant about phishing attempts. If you suspect unauthorized access to your account or have concerns about the security of our platform, we urge you to contact us immediately so we can investigate and resolve the issue.

Your Rights and Choices

Auqli is deeply committed to empowering its users by ensuring that they have full control over their personal information. We recognize that transparency and accessibility are vital to maintaining trust, and we are dedicated to providing our users with the tools and rights to manage their data effectively. Depending on your location and the relevant data protection laws, such as the General Data Protection Regulation (GDPR) or similar frameworks in your jurisdiction, you may have specific rights that allow you to review, update, and control how your information is collected, used, and shared.

One of the fundamental rights available to you is the ability to access your personal information. You can request a detailed account of the personal data we have collected, including any data related to your account activity, transactions, and interactions with our platform. This information will be provided in a clear and accessible format, ensuring you can easily understand what data we hold and how it is being used. Additionally, where applicable, we will make this data available in a structured, machine-readable format to facilitate portability, enabling you to share it with another platform or service provider if desired.

You also have the right to correct any inaccuracies or update incomplete information within your personal data. Ensuring that your information is accurate and up-to-date is essential for the seamless operation of our Services. If you notice that details such as your email address, phone number, or account preferences require modification, you can request these changes by contacting us at info@auqli.live. Our team will promptly review and implement the necessary updates to maintain the integrity of your records.

In some instances, you may wish to request the deletion of your personal data. This right, often referred to as the "right to be forgotten," allows you to ask us to remove your information if you no longer wish to use our Services or if you believe your data is being retained unnecessarily. However, it is important to note that certain data may be exempt from deletion due to legal obligations, such as financial transaction records required for tax or regulatory compliance. We will inform you of any such exceptions and explain the basis for retaining specific data where applicable.

Another critical right is your ability to object to specific types of data processing. For example, if you no longer wish to receive marketing communications or personalized advertisements, you can opt out by contacting us or updating your account settings. Additionally, if you believe that your data is being processed in a way that does not align with your expectations or rights, you have the option to object, and we will carefully evaluate your concerns within the framework of applicable laws.

Finally, you have the right to data portability. This ensures that you can request your personal information in a portable format, allowing you to share it with other platforms or service providers easily. Data portability promotes flexibility and control, enabling you to transition between services without losing access to your information.

To exercise any of these rights or to raise concerns about how your data is being handled, please contact us at info@auqli.live. We are committed to responding to all inquiries and requests promptly and in accordance with applicable legal timelines. At Auqli, we believe that your privacy is a fundamental right, and we strive to provide a secure, transparent, and user-centric experience for everyone on our platform.

Changes to This Privacy Policy

We may periodically revise this Privacy Policy to reflect updates to our practices, technologies, or legal obligations. When such changes occur, we will prominently post the updated Privacy Policy on this page and include a revised "Last Updated" date to notify you of the modifications. These updates are intended to enhance transparency and provide clarity on how your information is processed.

For significant changes that may impact your rights or the way we handle your personal information, we will provide additional notifications. These notifications may include email alerts, in-app messages, or other direct communication methods to ensure you are fully informed and able to review the changes in detail.

By continuing to use the Services after any updates to this Privacy Policy are posted, you agree to the revised terms. We encourage you to regularly review this page to stay informed about how we are protecting and handling your personal information. If you have any questions or concerns about the changes, please feel free to contact us at info@auqli.live.

Data Protection for Children

The Services provided by Auqli Limited are strictly intended for individuals aged 18 and above. We do not direct our Services toward children under the age of 18, and we explicitly prohibit the collection or processing of personal information from minors. If we discover that a user under 18 has provided personal information, we will take immediate steps to delete such data and restrict their access to our platform. Our commitment to ensuring compliance with this policy reflects our focus on maintaining a secure and age-appropriate environment.

In jurisdictions where the legal age for data processing consent is higher than 18, we adhere to those standards, ensuring no data is collected from individuals below the legally required age. This proactive approach is aligned with our broader mission of safeguarding all user data and respecting international privacy laws. If we identify a breach of these standards, corrective measures are taken promptly to protect affected individuals and maintain regulatory compliance.

We strongly advise parents and guardians to remain vigilant about their children's online activities. Educating minors about responsible internet use is essential, and we encourage families to implement parental controls and monitoring tools to prevent unauthorized access to our Services. By fostering awareness and promoting safe practices, we aim to contribute to broader digital safety efforts.

This policy underscores our dedication to creating a secure space where only eligible users can engage with our Services. If you suspect that a minor has accessed our platform or provided information, please notify us immediately so that we can take appropriate action. Ensuring compliance with this policy is a critical part of maintaining the trust and integrity of our platform.

Cookies and Tracking Technologies

Auqli Limited utilizes cookies and similar tracking technologies to enhance your experience across our mobile application, website, and seller portal. These technologies play a crucial role in improving the functionality of our platform by allowing us to remember your preferences, analyze user behavior, and deliver personalized content and advertisements. By using our Services, you consent to the use of cookies and tracking technologies as outlined in this Privacy Policy.

Cookies are small text files stored on your device by your browser. These files help us enable core platform features, such as retaining login credentials, saving user preferences, and ensuring smooth navigation between different sections of the app or website. In addition to cookies, we use tracking technologies like web beacons, pixel tags, and analytics scripts to measure engagement, track performance, and assess the effectiveness of features like live shopping events, promotional campaigns, and seller interactions.

To provide a personalized experience, some cookies collect information about your browsing behavior, such as frequently visited pages or your interaction with specific features. This data allows us to tailor recommendations and promotional content to suit your preferences. For example, if you frequently browse skincare products, you may see relevant items featured prominently during your next session. These tools also help us monitor for potential security risks, ensuring a safe and reliable environment for all users.

Users retain control over their cookie preferences and can manage or disable these technologies through their device settings or browser configurations. Most browsers and mobile operating systems offer options to block, delete, or limit cookies. However, please note that disabling cookies may impact the functionality of certain features, such as personalized recommendations or session continuity. We recommend keeping essential cookies enabled for an optimal user experience.

Automated Decision-Making and Profiling

Auqli Limited utilizes automated decision-making processes and profiling to enhance the functionality of our mobile app, website, and seller portal while maintaining the integrity of our platform. These systems are designed to streamline operations, improve user experience, and ensure the security of your interactions. Examples of such processes include personalized recommendations for products or live shopping events, fraud detection mechanisms, and automated account verification procedures.

The data used in these automated decisions is aggregated from your activities on our platform, such as your browsing history, purchase behavior, and interaction with sellers or features. For instance, our algorithms may analyze your preferences to suggest curated products, sellers, or live events that align with your interests. Fraud detection systems work continuously to identify unusual patterns or potentially malicious activities, automatically flagging them for review to ensure a safe and secure environment for all users.

These automated systems are built to maximize the benefits provided to our users while operating transparently and responsibly. However, we recognize that such processes may not always align with user expectations. As such, you have the right to inquire about or object to decisions made solely through automated means, especially in cases where these decisions have significant effects on your experience or rights. We are committed to reviewing and addressing your concerns thoroughly and fairly.

Our automated decision-making systems are continuously monitored and refined to improve their accuracy and effectiveness. We also conduct regular audits to ensure compliance with applicable legal standards and to mitigate risks associated with algorithmic biases. This proactive approach helps us maintain a balanced and fair system that benefits all users on our platform.

User-Generated Content

Our platform enables users to create and share various forms of content, including live streams, reviews, comments, images, and other interactive media. By contributing user-generated content, you provide Auqli Limited with a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute such content. This allows us to utilize your contributions for purposes such as promoting the platform, enhancing community engagement, showcasing user creativity, and refining our Services.

It is important to note that any content you make publicly available on Auqli, including live streams or comments, may be accessible to other users of the platform. This accessibility underscores the importance of exercising caution when sharing personal information or sensitive details in public forums or interactive features. We advise users to limit sharing identifiable personal information, especially in live streams or comments, to ensure their privacy and safety.

Content that is deemed inappropriate, offensive, defamatory, or otherwise in violation of our Community Guidelines and Terms of Service will be subject to removal at our discretion. This includes content that infringes on intellectual property rights, promotes harmful behavior, or disrupts the integrity of the platform. Repeated violations may result in account suspension or termination to uphold the safety and quality of our community.

To foster a positive environment, Auqli Limited actively monitors user-generated content and encourages users to report any material they believe violates our policies. By contributing content to our platform, you represent and warrant that you own the rights to the material shared, or that you have obtained all necessary permissions and consents to share it. Any misuse of the platform for unlawful or harmful purposes will not be tolerated and may be escalated to relevant authorities if necessary.

For further clarification about the terms governing user-generated content or to report issues, please consult our Terms of Service or reach out to our support team. Our commitment to maintaining an interactive and respectful platform ensures that user contributions are valued and protected.

Third-Party Links and Services

Our Services may include links or integrations to third-party websites, applications, or services that operate independently of Auqli Limited. These third parties may collect, use, or share personal information based on their own privacy policies, which differ from ours. Examples of third-party services include payment gateways, social media platforms, analytics tools, or advertising networks. While these integrations are provided to enhance functionality, we cannot guarantee the practices or security of these external platforms.

When you use third-party services through our platform, such as logging in via a social media account or completing a transaction through a payment processor, your information may be processed directly by those third parties. For instance, a payment gateway may collect your financial details to facilitate a purchase, or a social media platform may access your profile information if linked to your Auqli account. We strongly encourage you to review the privacy policies and terms of use for any third-party service you interact with to understand how your data will be handled.

Although we strive to work with reputable third parties, Auqli Limited is not responsible for their privacy practices, data security measures, or the content they provide. Any interactions with these services are at your discretion, and it is your responsibility to assess their policies before sharing personal information. If you have concerns about the handling of your data by these third parties, we recommend contacting the provider directly to address your questions.

To further protect our users, we implement internal measures to vet third-party integrations for security and compatibility with our platform. However, these safeguards do not extend to how third parties handle data within their systems. Users should exercise caution and be mindful of the potential risks associated with sharing information beyond the scope of Auqli’s direct control.

By interacting with third-party links or services through Auqli, you acknowledge that your data will be subject to their independent privacy policies. We recommend using caution and discretion when engaging with such platforms and only sharing information you deem necessary and appropriate.

Dispute Resolution

In the event of a dispute regarding privacy or data usage, Auqli Limited is committed to resolving your concerns in a prompt, fair, and transparent manner. We prioritize building trust with our users by ensuring that all complaints are addressed thoroughly and in compliance with applicable legal standards. If you believe that your personal information has been misused or that your privacy concerns have not been adequately addressed, we encourage you to contact us to initiate a resolution process. Our goal is to provide clarity and a swift resolution that aligns with your expectations and applicable regulations.

Upon receiving your complaint, we will conduct a comprehensive investigation to identify the root cause of the issue. This process may include reviewing system logs, consulting relevant teams, and examining how your data has been handled within our platform. We aim to provide a detailed response outlining our findings and any corrective measures implemented to prevent similar occurrences in the future.

For disputes that cannot be resolved internally, users in specific jurisdictions may have the right to escalate their concerns to an external regulatory authority or an independent dispute resolution body. In such cases, we will guide you through the process of filing a formal complaint with the relevant authority and provide the necessary contact information. Our commitment to transparency ensures that you are fully informed about your options and rights throughout this process.

Auqli Limited may offer alternative dispute resolution methods, such as mediation or arbitration, to address complex concerns that require further examination. These methods provide a neutral forum for resolving disputes efficiently and equitably, minimizing the need for prolonged legal proceedings. Participation in such processes will be discussed on a case-by-case basis, depending on the nature and scope of the dispute.

We value your trust and take all privacy-related concerns seriously. By maintaining open communication and upholding high standards of accountability, we strive to protect your data and deliver a secure, user-centric experience. If you have any questions about this policy or require assistance with a dispute, please do not hesitate to reach out to our support team for further guidance.

Data Storage and Hosting

Your personal information is stored on secure servers hosted by Amazon Web Services (AWS), a trusted global provider known for its robust security measures. AWS adheres to industry-leading standards, employing advanced encryption protocols to ensure that your data is protected both during transmission and while at rest. This includes encryption of sensitive information and real-time monitoring to detect and prevent unauthorized access. Data backups are conducted regularly to safeguard against accidental loss, ensuring business continuity and data availability even in the event of unforeseen circumstances.

For users based in regions with specific data storage requirements, such as Africa or the European Economic Area (EEA), Auqli ensures full compliance with applicable local and international laws. This includes adhering to data sovereignty regulations and implementing measures like Standard Contractual Clauses to facilitate lawful cross-border transfers. These safeguards ensure that your data receives the same level of protection regardless of where it is processed.

In addition to cloud hosting, our mobile app stores certain data locally on your device to enhance performance and provide offline access. This includes cached content and temporary files, which are protected by the security features of your device, such as encryption and password protection. Locally stored data is synchronized with our servers when your device reconnects to the internet, ensuring a seamless user experience across both online and offline modes.

We regularly audit our hosting infrastructure and data management practices to ensure they meet evolving security standards and compliance requirements. Our partnership with AWS provides a foundation of reliability and trust, leveraging state-of-the-art technologies to safeguard your data. This includes protection against distributed denial-of-service (DDoS) attacks, intrusion prevention systems, and advanced threat detection tools.

By choosing a highly secure hosting solution like AWS and implementing stringent data management protocols, Auqli demonstrates its unwavering commitment to protecting your personal information. These efforts allow us to provide a safe and reliable platform for users across our app, website, and seller portal.

Account Deactivation and Deletion

You have the right to deactivate or delete your account at any time through the settings in our app or website. Deactivating your account temporarily disables access to your profile, but your data will remain stored on our secure servers for a limited retention period. This allows you to reactivate your account seamlessly should you choose to return. During the deactivation period, your account data will not be visible to other users, but essential information may still be retained for security, compliance, or operational purposes.

When you request to delete your account, we will permanently remove your personal information from our active databases. However, specific types of data, such as transaction records, will be retained as required by law for accounting, tax, or regulatory compliance. These records are stored securely and are accessible only to authorized personnel who require them for legitimate purposes. After fulfilling these legal obligations, the retained data will be either securely deleted or anonymized to ensure that it cannot be linked back to you.

For accounts linked to ongoing investigations or disputes, certain information may need to be retained beyond standard retention periods to facilitate resolution. This ensures that any necessary data is available to address issues such as refunds, legal inquiries, or violations of our policies. Once these matters are resolved, we will proceed with the secure deletion or anonymization of the data in question.

Our approach to account deletion and data retention is governed by strict policies to ensure compliance with global data protection laws, including GDPR and regional regulations in Africa. We regularly review these policies to align with evolving legal requirements and industry best practices, ensuring the highest standards of data security and user trust.

If you have additional questions or need assistance with account deactivation or deletion, our support team is available to guide you through the process and address any concerns. We are committed to making this process transparent and user-friendly, while protecting your privacy and meeting our operational responsibilities.

Permissions and Device Information

Our mobile application requires specific permissions to deliver a seamless, feature-rich experience tailored to your needs. These permissions are essential for the app’s core functionalities, ensuring smooth navigation, enhanced usability, and optimized performance. The following permissions are commonly requested:

Camera and Microphone: These permissions are necessary for live streaming, capturing content, and interacting during shopping events. For example, if you host or join a live session, the camera and microphone enable you to engage visually and verbally with others in real-time. Disabling these permissions may restrict your ability to participate in such interactive features.

Location: This permission allows the app to provide personalized recommendations based on your geographic area. For instance, location data is used to suggest nearby sellers, localized promotions, or region-specific products that align with your preferences. You can adjust location settings to enable only approximate data sharing, but disabling this permission may limit your access to certain personalized features.

Storage: Storage access is required to save media files, download content for offline viewing, and cache data to improve app performance. Cached data enhances loading speeds and allows certain features to function smoothly even in areas with limited connectivity. If storage permissions are disabled, features like saving livestream highlights or accessing offline content may be unavailable.

Managing these permissions is entirely within your control. You can enable, disable, or modify them at any time through your device’s settings. However, restricting specific permissions may impact the app’s functionality and your overall experience. For instance, denying access to the camera or microphone will prevent live streaming capabilities.

At Auqli, we are committed to transparency regarding how permissions are used. Detailed explanations of each requested permission and its purpose are provided within the app, ensuring you have all the information needed to make informed decisions. Our goal is to provide a customizable, secure, and user-centric experience while respecting your preferences and maintaining the highest standards of privacy.

Behavioral Tracking and Analytics

Auqli Limited employs behavioral tracking and analytics tools to gain a deeper understanding of how users interact with our app, website, and seller portal. This data allows us to identify trends, optimize user journeys, and continuously enhance the functionality of our Services. By analyzing behavioral patterns, such as session duration, navigation paths, and interactions with live shopping features or seller profiles, we are able to tailor experiences that align with user preferences and improve overall satisfaction.

Our analytics processes involve the collection of various forms of interaction data, including clicks, scrolls, time spent on specific pages, and the effectiveness of promotional content. For example, if a user frequently visits skincare product pages, we use this information to recommend relevant products or sellers, ensuring a personalized shopping experience. These insights also help us identify which features are most valuable to users, guiding our efforts to prioritize future developments.

To ensure the security and privacy of collected data, we rely on trusted third-party analytics platforms that adhere to strict contractual agreements and comply with global data privacy standards. These platforms use advanced encryption techniques and robust access controls to protect sensitive information. Additionally, we routinely audit these partnerships to verify that all data is processed and stored in accordance with our privacy commitments.

Aggregated or anonymized data derived from behavioral tracking is often used for research and development purposes. This means that while individual users cannot be identified, the insights gained help us refine platform features, introduce innovative functionalities, and create a better user experience for the broader community. Anonymized data might also be shared internally to support operational decisions or externally with partners to showcase platform performance.

Our commitment to transparency ensures that users are fully informed about how their behavior is tracked and analyzed. We provide clear options within the app and website to manage data preferences, enabling users to control the extent to which analytics tools are utilized. By balancing innovation with respect for privacy, we strive to create a user-focused platform that meets the highest standards of trust and reliability.

Push Notifications and In-App Messaging

Our app leverages push notifications and in-app messaging to keep you informed about a wide range of activities and updates. These include alerts about new features, promotional offers, order updates, live shopping events, and reminders tailored to your preferences. Push notifications are an essential part of the mobile experience, ensuring you remain connected to the latest developments and opportunities on the platform.

You have full control over the notifications you receive. Through the app settings or your device’s notification preferences, you can customize which types of alerts are enabled. For instance, you can choose to receive only essential updates, such as order confirmations and security alerts, while disabling promotional messages or event reminders. This flexibility ensures that you are only notified about what matters most to you.

In-app messages provide real-time updates and interactions while you are actively using the app. These messages may appear to inform you about ongoing sales, live streams, or personalized recommendations based on your activity. In-app messaging is designed to enhance your experience by offering timely and relevant content without disrupting your flow.

Our approach to notifications prioritizes transparency and user preferences. We do not send notifications without your consent, and we provide clear options to opt out or adjust your settings at any time. This ensures that you remain in control of how you engage with the platform.

By enabling push notifications and in-app messages, you can make the most of the platform’s features and never miss out on opportunities, updates, or events. These tools are designed to enhance your experience while respecting your privacy and communication preferences.

Advertising and Marketing Data Usage

We use your data to deliver targeted advertisements and marketing content that align with your preferences. This includes browsing behavior, purchase history, and engagement with features on the app. These insights help us recommend products, sellers, or live events that are most relevant to you. Advertisements are prominently displayed within the app through our dedicated advertising platform, Auqli Ads, which is designed to showcase products and promotions tailored to your interests. Additionally, marketing content may appear on third-party platforms through ad partnerships.

Our in-app marketing features also include an Inbox Messaging system, where users receive personalized notifications, updates, and promotional offers directly in their app inbox. This feature ensures that users are informed about relevant opportunities without relying solely on push notifications. Messages are curated based on user activity, preferences, and ongoing promotions, enhancing the overall shopping experience.

To further streamline communication, we employ Inbox Automation technologies. These tools allow us to deliver timely messages, such as order updates, reminders for abandoned carts, or invitations to participate in exclusive events. Automated messages are crafted to be both helpful and engaging, ensuring users remain informed about important activities on the platform while reducing unnecessary communication.

Users retain full control over their advertising and marketing preferences. Through the app settings, you can manage the types of advertisements you see, including opting out of targeted ads. It is important to note that while opting out prevents personalization, general advertisements will still be displayed to maintain the free-to-use nature of the platform.

Our commitment to transparency ensures that all advertising and marketing practices comply with privacy regulations. Data used for advertising purposes is processed securely and is never sold to third parties. By leveraging Auqli Ads and automated messaging, we strive to provide a relevant and enriching user experience while respecting your privacy.

Security of Mobile Transactions

We prioritize the security of all financial transactions conducted through our mobile app and seller portal by employing advanced encryption protocols and robust security measures. Transactions on Auqli are facilitated through PayStack, a highly secure payment processing platform renowned for its reliability and compliance with global standards such as PCI-DSS. This ensures that your financial information is handled with the utmost care and is protected against unauthorized access.

All payment data transmitted between your device and PayStack is encrypted using industry-standard SSL (Secure Socket Layer) technology, preventing interception or misuse during transmission. Additionally, PayStack utilizes tokenization to replace sensitive card details with unique identifiers, further minimizing risks associated with data breaches.

Our app incorporates additional layers of security, such as two-factor authentication (2FA), to safeguard user accounts. With 2FA enabled, users must provide a secondary verification code sent to their registered device or email, adding an extra level of protection against unauthorized access.

To enhance trust and transparency, we provide users with real-time transaction notifications and detailed records of their payment history within the app. These features enable you to monitor your transactions closely and promptly identify any suspicious activity. In the event of an issue, our dedicated support team is available to assist you in resolving disputes or concerns.

At Auqli, we remain committed to continuously improving the security of mobile transactions by partnering with trusted payment processors like PayStack and adopting best practices in data protection. Through these measures, we aim to create a safe and seamless payment experience for all users.

Beta Testing and Feedback

Participating in beta testing allows users to experience new features or services in their developmental stages and contribute valuable feedback that helps shape the final version of the platform. During this phase, Auqli may collect feedback, performance metrics, and other data to assess the functionality, usability, and overall impact of these new features. This data is analyzed to identify potential issues, enhance user experience, and ensure the feature aligns with the needs of our broader user base.

Beta environments may differ significantly from the standard app experience, as these environments are designed for testing and experimentation. Features introduced in beta may be incomplete, undergo frequent updates, or function differently than they would in the final release. Participants will be informed about the nature of the beta testing phase, including any limitations or known issues, before opting in.

To protect user privacy, any data collected during beta testing is used solely for improvement purposes and is handled in accordance with our privacy policies. Personal information is anonymized or aggregated wherever possible to minimize risks, and participants are encouraged to share feedback through secure and designated channels within the app.

Beta testing may also include enhanced communication tools, such as automated surveys or in-app notifications, to gather real-time feedback. These tools allow participants to report bugs, suggest improvements, or provide general comments quickly and efficiently. The insights gained are critical for refining features before their full-scale release.

While participation is entirely voluntary, we value the contributions of our testers and are committed to maintaining transparency about how their feedback and data are utilized. Detailed instructions and guidelines are provided to ensure a smooth and productive beta testing experience for all involved.

Do Not Track Signals

Our app currently does not respond to "Do Not Track" (DNT) signals sent by browsers or devices. While DNT signals are intended to inform websites and applications about user preferences regarding online tracking, there is no standardized approach for implementing and respecting these signals across platforms. As such, we focus on providing alternative methods for managing your data collection preferences directly within the Auqli app.

Through our app’s privacy settings, users can exercise control over their data. These options include managing preferences for analytics, behavioral tracking, and personalized advertising. For instance, you can opt out of targeted advertisements and limit the use of certain analytics tools that track in-app behavior. These controls empower you to customize your experience while ensuring your privacy preferences are respected.

Our commitment to transparency ensures that we clearly communicate how data is collected, used, and shared. When you configure your data preferences within the app, we implement those choices consistently across all relevant features and services. This approach provides a more reliable and user-centric solution compared to relying on inconsistent DNT signals.

While DNT signals are not directly supported, our policies and privacy settings are designed to meet or exceed industry standards for user privacy. By offering granular control over data collection, we aim to provide a level of flexibility and transparency that aligns with your expectations.

We continue to monitor developments in privacy technology and standards. Should DNT signals become universally recognized and adopted, we will evaluate their implementation to further enhance our commitment to user privacy. In the meantime, we encourage you to explore the privacy controls available within the app to tailor your experience and manage your data preferences effectively.

Updates to Permissions

When new features are introduced that require additional permissions, users will be proactively notified and provided with clear, detailed explanations about the purpose of the permissions and how they enhance functionality. For instance, if a new feature involves video recording or live streaming, users will be prompted to grant camera and microphone access, along with an explanation of why these permissions are essential for the feature to function effectively.

Our goal is to ensure that users feel fully informed and in control when granting permissions. Notifications regarding new permissions are designed to be user-friendly, offering concise descriptions and linking to more comprehensive documentation within the app. Users will always have the option to decline or modify these permissions without impacting other unrelated features of the app.

In cases where permissions are crucial to core functionalities, such as accessing storage for offline content or enabling location services for personalized recommendations, we clearly outline the benefits while respecting user autonomy. Permissions are only activated after users explicitly grant consent, ensuring compliance with privacy standards and fostering trust.

For enhanced transparency, the app provides a dedicated Permissions Dashboard where users can review, manage, and revoke previously granted permissions at any time. This dashboard is easily accessible within the app’s privacy settings, enabling users to adapt their preferences as needed and maintain full control over their data.

We are committed to continuously refining how permissions are communicated and managed, leveraging user feedback to improve clarity and accessibility. By maintaining a balance between functionality and privacy, we aim to deliver a secure, customizable, and user-centric experience for all Auqli users.

Offline Data Usage

The Auqli app is designed to provide a seamless experience, even when users are offline. Certain features, such as viewing cached content, saving items for later access, or accessing transaction histories, are fully functional without an internet connection. This ensures that users can continue to engage with key app features, regardless of network availability.

Data stored locally on your device is encrypted to maintain security and prevent unauthorized access. This includes media files, product details, and session data saved for offline use. By leveraging your device's encryption capabilities, we ensure that sensitive information remains protected while offline.

When your device reconnects to the internet, any changes made while offline, such as adding items to a wishlist or completing draft transactions, are automatically synchronized with our servers. This synchronization process ensures consistency between your local data and the cloud, allowing you to seamlessly transition between offline and online states.

Offline functionality is particularly valuable for users in regions with inconsistent or limited internet access. By enabling key features to work offline, Auqli ensures that users can continue to enjoy a high-quality experience without interruptions. Features such as local caching also improve app performance by reducing load times when reconnecting to the internet.

We continuously optimize our offline features to enhance usability and security. By balancing robust offline functionality with reliable synchronization processes, we provide a dependable platform that adapts to users' connectivity needs without compromising privacy or performance.

Compliance with App Store Policies

Our app fully adheres to the policies and guidelines established by major app stores, including Google Play and the Apple App Store. These policies are designed to ensure the safety, privacy, and functionality of applications while fostering trust among users. By meeting these standards, we demonstrate our commitment to providing a secure and user-friendly platform.

Compliance involves strict adherence to data collection and usage guidelines outlined by app stores. This includes ensuring transparency in how personal information is collected, processed, and shared, as well as obtaining user consent for key functionalities such as location tracking or personalized advertising. We also comply with rules governing in-app purchases, ensuring that transactions are processed securely and that users have clear information about pricing and payment options.

Our advertising practices are fully aligned with app store policies, particularly regarding user privacy and transparency. For instance, we ensure that personalized ads displayed through our platform respect user preferences and comply with app store requirements for opt-out mechanisms and data handling.

We undergo regular app reviews and updates to meet evolving app store guidelines. These updates include implementing enhanced security features, optimizing app performance, and maintaining compatibility with new operating system versions. Our proactive approach ensures that the app remains compliant while delivering an exceptional user experience.

By aligning with app store policies, we create a safe, reliable, and compliant environment for all users. These measures reflect our commitment to transparency, accountability, and ongoing innovation, ensuring that Auqli meets the highest standards of integrity and functionality.

Data Breach Notification Procedures

Auqli Limited takes data security seriously and has implemented robust systems designed to detect and respond promptly to any potential breaches. In the rare instance of a data breach, our primary goal is to ensure transparency and protection for all affected users. Notifications will be sent out swiftly, in compliance with applicable laws, and will provide clear information about the nature of the breach, the specific types of data involved, and actionable steps users can take to protect their information.

Our notification process leverages multiple communication channels, including in-app messaging, email alerts, and, where appropriate, public announcements. Each notification will outline the measures we have taken to mitigate the impact of the breach and provide ongoing updates as the situation evolves. For regulatory compliance, we will notify the relevant authorities within the legally required timeframes and cooperate fully with any investigations.

When a breach occurs, we initiate an immediate investigation to identify the root cause and address vulnerabilities within our systems. This includes reviewing access logs, analyzing affected systems, and implementing necessary improvements to prevent recurrence. Our approach emphasizes not only rectifying the issue but also fortifying our infrastructure to safeguard against future threats.

User safety and trust are at the forefront of our response strategy. As part of our commitment, we provide users with detailed guidance on protecting their accounts, such as updating passwords or enabling two-factor authentication. Our support team is available to assist users with any questions or concerns throughout the resolution process, ensuring they feel supported every step of the way.

We continuously evaluate and improve our breach response protocols to align with evolving security standards and best practices. This proactive stance ensures that Auqli remains a reliable and secure platform, offering users confidence in the protection of their personal information.

Multi-Device Syncing

Auqli supports multi-device access, allowing users to switch seamlessly between the mobile app, website, and other connected devices. This functionality ensures that you can manage your account, browse products, or participate in live shopping events without interruption. Data synchronization occurs in real time across all logged-in devices, keeping your information accurate and up-to-date.

To prioritize user privacy, synchronized data is encrypted both in transit and at rest. Sensitive information, such as account details, shopping preferences, and transaction histories, is protected by robust encryption protocols, ensuring security even during the synchronization process. This safeguards your personal data against unauthorized access or interception.

The platform includes tools for managing active sessions and connected devices through your account settings. Users can monitor all active sessions, view device activity, and terminate connections to devices that are no longer in use. This level of control ensures that you can safeguard your account against unauthorized access and maintain full oversight of connected devices.

Our multi-device syncing feature is continually refined based on user feedback and emerging security technologies. Improvements focus on delivering an even more reliable and efficient syncing experience. Enhancements are designed to address user needs and adapt to the changing landscape of device usage patterns.

We remain committed to creating a secure and user-friendly experience. By incorporating state-of-the-art synchronization technologies and listening to user feedback, Auqli ensures that you can confidently use the platform across multiple devices without compromising security or functionality.

Third-Party API Integrations

Auqli integrates with third-party APIs to enhance the functionality of our platform, supporting features such as social media logins, location services, and payment gateways. These integrations undergo rigorous evaluation to ensure they align with our privacy standards and provide secure, seamless experiences for users. For example, Google Maps may be used to display seller locations on a live shopping map, while APIs from platforms like Facebook or Google facilitate quick and secure account creation and login.

The data shared with third-party APIs is strictly limited to what is essential for enabling their functionality. For instance, when using a social login option, Auqli may access basic profile information, such as your name and email address, only with your explicit consent. These third parties are contractually obligated to process this data securely and comply with applicable privacy laws, ensuring that your information is handled responsibly.

We maintain transparency regarding the use of third-party integrations. Users are encouraged to review the privacy policies of these providers to understand how their data is handled. Each integration is clearly explained within the app settings, where users have the flexibility to manage or disable specific features, such as disconnecting social accounts or opting out of certain location-based services.

Third-party integrations enhance the usability of the platform by providing additional tools that support convenience and interactivity. For example, location-based APIs enable accurate delivery logistics and tailored recommendations, while secure payment gateway APIs ensure smooth and protected financial transactions.

Our commitment to safeguarding your data extends to every external partnership. These integrations are continuously monitored to uphold security and ensure compliance with evolving privacy regulations. We strive to create a trusted ecosystem where users can benefit from third-party functionalities without compromising on security or privacy.

AI-Powered Features

Auqli utilizes artificial intelligence (AI) to enhance numerous aspects of the platform, focusing on delivering a tailored and efficient user experience. AI-driven algorithms analyze user data such as browsing behavior, purchase history, and interaction patterns to provide curated recommendations. These personalized suggestions help users discover products and sellers that align with their preferences, enhancing their engagement with the platform.

AI-powered fraud detection systems play a critical role in maintaining the platform's security. These systems continuously monitor transaction activities and account behaviors, identifying and flagging suspicious activities in real time. This proactive approach minimizes the risk of fraud and safeguards user accounts and financial transactions, ensuring a secure shopping environment for all participants.

Our AI tools are designed with transparency and user control in mind. Users have the ability to opt out of certain AI-powered features, including personalized recommendations, directly through the app’s settings. This provides flexibility for users to customize their experience according to their comfort level with AI-driven functionalities.

We prioritize privacy and data security in every AI implementation. Wherever possible, the data processed by AI systems is anonymized to ensure that sensitive information is protected while still enabling accurate analysis. This commitment to privacy ensures that AI systems operate responsibly and align with user expectations.

Our AI initiatives are regularly reviewed and refined to maintain ethical practices and adapt to emerging technologies. These efforts ensure that AI-powered features deliver meaningful value to users while upholding the highest standards of integrity and trustworthiness throughout the platform.

Retention of Logs

Auqli retains system logs to monitor platform performance, diagnose technical issues, and ensure compliance with legal and security requirements. These logs serve as a critical tool for understanding system activity, identifying potential vulnerabilities, and maintaining operational reliability. Information included in these logs may consist of login timestamps, error reports, usage metrics, and other technical details necessary for platform management.

Retention periods for system logs are determined based on their specific purpose and relevance. Security-related logs, for instance, may be retained for extended periods to support investigations or meet regulatory compliance needs. Conversely, logs used for short-term technical diagnostics, such as error resolution, are deleted promptly after their purpose has been fulfilled. Anonymized log data may also be retained for long-term use in research, analytics, and feature development.

Logs are stored securely using advanced encryption methods and access controls, ensuring that sensitive information remains protected. Only authorized personnel with a legitimate need can access these logs, and all access is logged for accountability. These measures ensure that log data is handled responsibly and remains secure throughout its lifecycle.

Audits are conducted regularly to evaluate log retention practices and confirm adherence to privacy standards and internal policies. These reviews ensure that we remain compliant with evolving regulatory requirements and continue to uphold best practices in data management. Adjustments to retention policies are implemented as needed to reflect changes in technology, user needs, or legal obligations.

Comprehensive logs allow Auqli to proactively address system issues, optimize platform performance, and support user trust. Our approach ensures that logs are not only a tool for operational efficiency but also a key component in delivering a secure and reliable platform experience.

Product and Seller Information

Auqli collects and manages information provided by sellers to facilitate the listing and promotion of their products. This includes product descriptions, images, pricing, inventory levels, and seller profile information. These details are essential for creating a vibrant and transparent marketplace, ensuring that buyers can make informed purchasing decisions.

The information shared by sellers is displayed publicly within the app and website, allowing buyers to evaluate products and engage directly with sellers. Sellers are responsible for ensuring that the information they provide is accurate, up-to-date, and complies with applicable laws and regulations. We do not edit or alter seller-provided content but reserve the right to remove or flag listings that violate our policies or contain inappropriate material.

To optimize the marketplace, we may analyze product and seller data to enhance visibility and relevance. For instance, listings with high engagement may be prioritized in search results, improving their discoverability. These processes are automated and designed to benefit both buyers and sellers.

We are committed to safeguarding seller-provided information and ensuring that it is used solely for the purposes of facilitating transactions, promoting products, and improving platform functionality. Sellers can update or remove their listings at any time through the portal or app.

Order Management and Fulfillment

To process orders efficiently, Auqli collects essential buyer and seller data, including shipping addresses, payment details, and order histories. This information is used to facilitate transactions, communicate order updates, and ensure timely delivery of purchased items.

We share relevant order information with logistics partners and sellers to enable fulfillment. For example, a seller may receive a buyer's shipping address to prepare an order, while our logistics partners use this data to manage deliveries. All parties involved in order fulfillment are contractually obligated to handle this information securely and in compliance with applicable privacy laws.

Order management tools within the app allow buyers and sellers to track their transactions, view statuses, and manage returns or exchanges. These tools are designed to provide transparency and convenience, empowering individuals to oversee their activities effectively.

Information related to completed orders is retained for a limited period to support accounting, legal, and operational needs. Buyers and sellers can access their order history within the app or website, ensuring they have a clear record of their transactions.

Customer Support Interactions

Auqli provides dedicated customer support to address inquiries, resolve issues, and improve user satisfaction. When you contact our support team, we may collect information such as your name, email address, and details about your issue or question. This information is used solely for troubleshooting, resolving complaints, and enhancing our services.

Customer support interactions are logged securely to ensure accountability and improve our responses over time. These logs help us identify recurring issues, implement solutions, and refine our processes to prevent future problems. Feedback from support interactions may also be used for training and quality assurance purposes.

We understand the importance of privacy during support interactions and ensure that all data shared with our team is handled with care. Access to support logs is restricted to authorized personnel, and sensitive information is anonymized wherever possible to protect user privacy.

Individuals can reach out to our support team through various channels, including in-app messaging, email, or our website. Our goal is to provide timely and effective assistance while maintaining transparency about how your data is used during these interactions.

Feedback and Reviews

Auqli enables buyers and sellers to leave feedback and reviews about their experiences. This feature promotes transparency and helps other individuals make informed decisions. Reviews may include ratings, comments, and feedback about products, services, or interactions.

We monitor reviews to ensure compliance with our Community Guidelines, removing content that is inappropriate, offensive, or violates our policies. Reviews that include false claims or spam may also be flagged for review or removal.

Sellers can respond to reviews to address concerns, thank buyers, or clarify misunderstandings. This open dialogue helps build trust and fosters a supportive community. Buyers and sellers are encouraged to engage constructively to resolve issues amicably.

Feedback data is analyzed to improve platform features, identify trends, and highlight high-performing sellers or popular products. This ensures that reviews not only benefit individual individuals but also contribute to the overall enhancement of the platform.

Individuals retain control over their contributions and can edit or delete their reviews at any time through their account settings. Our goal is to maintain a fair, balanced, and transparent review system that supports all members of the Auqli community.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, you may reach us at:

Email: info@auqli.live